Refund policy

We want you to love your new jewels, but if you don't, we do accept returns and exchanges within our policy.

We accept returns on jewelry purchases so long as we are notified within 3 business days of the receipt of the item. Return shipping is the responsibility of the buyer and the package needs to be postmarked within 5 business days from the date of delivery (as noted by shippers final 'delivered' tracking update) to qualify for a return and refund.

To initiate a return, please email us at info@opalineestatejewelry.com or use the contact form on our website.

Return packages must be insured for the full amount of the order, and tracking information must be included. We cannot reimburse items that are Damaged or lost in the mail - so that insurance is important.

Import duties and fees related to international shipping are not refunded.

RESIZED or altered jewelry cannot be returned or exchanged.

Please review all product photos and read the descriptions carefully. We put detailed information about each piece on each product page so you can feel confident in your jewelry purchase. If you you have questions about something, we are always happy to help.

APPAREL Apparel and non jewelry items are made to order and are final sale.